Privacy Policy

Effective date: January 2026· How we collect, use, and protect your data

1. Information we collect
Personal details: name, email address, phone number, and delivery address when you place an order or contact us.
Payment information: processed securely through our payment provider. We do not store card details.
Usage data: pages visited, time on site, and device information, collected via cookies for analytics purposes.

2. How we use your information
To process and fulfil your orders.
To communicate with you about your purchase, delivery, or enquiry.
To send occasional updates or promotions — you may opt out at any time.
To improve our website and customer experience.

3. Sharing your data
We do not sell, rent, or trade your personal information. Data may be shared only with trusted third parties who assist in operating our business (e.g., delivery couriers, payment processors), and only to the extent necessary to fulfil your order.

4. Cookies
Our website uses cookies to enhance your browsing experience and gather anonymous analytics. You may disable cookies through your browser settings; however, some features of the site may not function optimally as a result.

5. Data retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are typically retained for up to 3 years.

6. Your rights
Request access to the personal data we hold about you.
Request correction or deletion of your data.
Opt out of marketing communications at any time.
To exercise any of these rights, contact us on +92 331 6721111

7. Security
We take reasonable measures to protect your personal information from unauthorised access or disclosure. However, no online transmission is completely secure, and we encourage you to exercise care when sharing personal details online.

8. Policy updates
This policy may be updated periodically. The effective date at the top of this page will reflect any changes. Continued use of our website constitutes acceptance of the updated policy.